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    Billings & Collections Division

    The Billings and Collections Division holds full responsibility for the issuance, collection, processing and recording of all current and delinquent monies due to the City, as well as the School Board including:

    • Tax (Real Estate, Personal Property, Business Personal Property, Meals/Lodging and Amusement)
    • Utility Billings (Water and Sewer)
    • Business License
    • Delinquent Ambulance Service Charges
    • Trash Decals

    In addition to billing and collection activities, historical records are maintained for each account to assist in account analysis. This Division is also responsible for receiving applications for new water and sewer service as well as service disconnection's for delinquent accounts.

    Office Hours: 8:30 a.m. – 5:00 p.m., Monday - Friday
     (434) 455-3850 Operations & Collections
    Fax (434) 847-1848

    (434) 455-3840 Utility Billings (Water and Sewer)
    Fax (434) 455-4178

    Susan Hargis, Billings and Collections Manager
     (434) 455-3852

    Donna Witt, CPFO, Director of Financial Services
    Mailing Address: Physical Address:
    Financial Services Department
    Billings and Collections Division
    PO Box 603
    Lynchburg, VA 24505
    Billings and Collections Division
    First Floor, City Hall
    900 Church Street
    Lynchburg, VA 24504

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